Privacy Policy

1. This Privacy Policy (“Policy”) is applicable to the website available at https://www.nationalmentalhealthfestival.com/ (the “Website”), owned and operated by Rohini Nilekani Philanthropies Foundation (“RNPF”). By using this Website, you consent to the terms of this Privacy Policy. Should this Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our Website for a reasonable period of time.

2. For the purpose of this Policy, wherever the context so requires “you”, “your”, “yourself”, “their” or “user” shall mean any person who accesses or uses the Website. “we”, “us” or “our” shall mean RNPF and its personnel.

3. This Privacy Policy shall broadly cover the following:

The information we collect from you;
How we use the Personal Information (as defined below) we collect;
Your rights with respect to your Personal Information;
Sharing and disclosure of your Personal Information;
Accuracy of your Personal Information;
Data Security: The measures we take to protect your Personal Information;
Grievance Redressal: Whom can you contact with respect to any concerns you may have regarding our use of your Personal Information; and
Financial and Legal Provisions.

4. Information we collect from you

4.1 You may access and browse the Website without disclosing your identity or providing any Personal Information. We do not automatically collect any Personal Information through the Website. However, the Website employs Google Analytics, a third-party analytics service, to help us understand how visitors engage with the Website. Google Analytics collects certain technical and usage-related information in a manner that does not directly identify any individual. Such information may include, inter alia, your Internet Protocol (IP) address, device type, browser type, general geographic location, operating system, referring URLs, pages visited and other technical parameters relating to your device and browsing environment. Additionally, we may collect anonymised information regarding your interactions with the Website, such as pages visited, links clicked, and duration of access. Google may store or use some or all of the cookies on your device to gather information about how visitors use our Website, such as your device type. If you do not want Google Analytics to be used in Your browser, you can install the ‘Google Analytics Opt-Out Browser Add-On’ provided by Google. You may refer to this page for further details on how Google collects and processes such data.

4.2 In the course of registering for the National Mental Health Festival 2025 (“Event”) through the registration form (“Form”) made available on the Website, you may be required to provide us with certain information that can be used to identify you, or through which information, you are identifiable (“Personal Information”) which may include, but is not limited to your:

Name,
Email address,
Age, and
Profession.

4.3 As a part of the Form, you may be required to provide information indicating the manner in which you came to know about the Event. Such information is collected for the purposes of improving outreach and assessing the effectiveness of our promotional efforts.

4.4 By attending/participating in the Event and accepting this Privacy Policy, you consent to the recording and use of photographs and/or video footage taken during the Event for documentation, testimonials and promotional purposes related to the Event, the Website or RNPF’s activities. Such use may include, but is not limited to, display on the Website, RNPF’s/Event’s social media platforms, printed materials and other promotional content in relation to the Event.

4.5 All users of the Website consent to the use of Personal Information for the purpose stated in this Policy. We restrict access of Personal Information to our employees, contractors and agents and only allow access to those who need to know that information in order to process it on our behalf.

5. How we use the Personal Information we collect

5.1 We process your Personal Information:

When you have consented to the use of your Personal Information in a particular way.
For certain legitimate uses. In particular, such legitimate uses could include the following, which you acknowledge and agree constitute purposes for which you are voluntarily providing your Personal Information:
1. To facilitate your registration for and attendance/participation in the Event, to provide you with Event-related information or updates, and to respond to any queries or requests you may raise in relation thereto. In other words, to enable us to fulfil our obligations in connection with your participation in the Event. We may also share such information with third-party service providers engaged by us for purposes including, but not limited to, event logistics, data storage, analytics, and service enhancement, all of which are intended to improve the organisation and delivery of the Event and similar future initiatives.
2. To analyze and improve the safety and security of our network and services – we do this as it is necessary to ensure a safe and secure Website for the users, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.
3. To undertake data analytics and assess user engagement with the Event and the Website, and for the purpose of enhancing the quality, relevance, and effectiveness of our Website, future events and associated communications. Such processing is necessary to pursue the legitimate objective of delivering innovative, user-responsive experiences on a sustained basis.
4. To share your Personal Information with trusted third-party service providers and partners engaged by us for purposes directly related to the maintenance and operation of the Website, and/or the organisation, facilitation, or improvement of the Event, including communications, registration management, logistics, or data analysis, provided that such parties are bound by appropriate confidentiality and data protection obligations.
5. To analyse and improve the features and functionalities of our Website.

5.2 When you register with us and provide your email address, you agree to receive communications on such email address, from us and entities/organisations specifically authorized by us. We may use Personal Information and other information received and collected from you to provide you with relevant communications or information regarding other events, initiatives, or offerings by us or our affiliated entities that may be of interest to you.

5.3 In circumstances other than those described herein, we will ask for your affirmative consent for the processing of your Personal Information.

5.4 When we use third parties to assist us in processing your Personal Information, we undertake best efforts to require that they comply with our Policy and any other appropriate confidentiality and security measures. We may also share such information with third parties in limited circumstances including when complying with applicable law, responding to duly authorised legal process, governmental requests, preventing fraud or imminent harm, ensuring the security of our network and our services, and for other legitimate uses prescribed under law.

5.5 We may anonymise the records of your engagement with our Website by irreversibly removing information that identifies you therefrom and thereby remove such information and records from consideration as Personal Information, and may analyse, disclose, store and process such anonymised information in accordance with our operating process.

5.6 Your Personal Information may be retained and may continue to be used until:

the relevant purposes for the use of your Personal Information described in this Policy, are no longer applicable; and
we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain your Personal Information, and the retention of your Personal Information is not required for the establishment, exercise or defence of any legal claim.

6. Your rights with respect to your Personal Information

From time-to-time, we may seek your consent to use your Personal Information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose, you may withdraw your consent to this use.

6.1 Withdrawal of consent

You are entitled to withdraw consent for processing of your Personal Information by emailing a specific request at manotsava@rohininilekaniphilanthropies.org. Withdrawal of consent with respect to all or any part of your Personal Information may result in immediate withdrawal of your eligibility to attend the Event and the termination of any communications for which such Personal Information is necessary to provide. Your withdrawal of consent shall not operate to cause us to cease any processing of Personal Information that is necessary for compliance with applicable law or the order of a court/executive authority, or purposes for which non-consensual processing is permitted under applicable law.

6.2 Deletion of Personal Information

You may also contact us to request access to, correct, or delete any Personal Information that you have provided to us. We shall delete such Personal Information when it is no longer necessary for the purpose for which it was collected, or when the data retention period prescribed by applicable law has expired, whichever is later, unless its retention is required to comply with a legal obligation.

Please note that where you request the deletion of your Personal Information, we may retain such records and elements of your Personal Information as is necessary for compliance with applicable law or the order of a court/executive authority, or which may be retained by us for purposes for which non-consensual processing is permitted under applicable law.

When you request deletion of your Personal Information, we follow a deletion process that ensures that the information is safely and completely removed from our servers or retained only in anonymised form. We try to ensure that our services protect information from accidental or malicious deletion. Due to this, there may be a time gap between when you request deletion and when copies are deleted from our active and backup systems. We assure you that we will complete the deletion process (except in relation to Personal Information that is retained as per the paragraph above) as soon as practical and endeavor to complete the same within seven (7) days of issuance of your deletion request.

6.3 You are entitled to seek:

a summary of your Personal Information being processed by us and the processing activities being undertaken by us;
the identity of persons with whom your Personal Information has been shared by us and the nature of Personal Information shared with such persons; and
correction, completion and updates to the Personal Information stored with us, by contacting us by writing to us through email at manotsava@rohininilekaniphilanthropies.org.

6.4 You may write to us at manotsava@rohininilekaniphilanthropies.org for any additional information that you seek about how we handle your Personal Information and any requests in relation thereto, not specifically covered elsewhere in this Policy. We will endeavour to acknowledge each request and respond to your request within a reasonable timeline and/or within such timeline as specifically provided by applicable law. We retain the right to examine your request for additional information in relation to how we handle your Personal Information, to ensure that your request is in accordance with applicable law. We also retain the right to reject any such request made by you in accordance with applicable law including, if such request is, without limitation, manifestly unfounded and without a demonstrable intention to exercise your right to access information, or a misuse of your right to request additional information. Please note that certain information or requests for information that may be sought by you, which are in furtherance of your lawful right to access your data, may involve, without limitation, disclosure of Personal Information of a third party, and/or information which is subject to confidentiality/non-disclosure obligations under law or contract. In such cases, we will inform you of any impediments to the disclosure of information requested by you in our response to your request.

7. Accuracy of your Personal Information

7.1 To the extent that you do provide us with Personal Information, we wish to maintain accurate and current Personal Information. Where we collect Personal Information from you, should you need to update or correct that Personal Information, please contact us in the manner set out above (Your rights with respect to your Personal Information) and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

8. Data Security

8.1 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your Personal Information that we collect and store. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store your Personal Information. We have a comprehensive information security program and information security policies, which contain managerial, technical, operational and physical security control measures adopted by us for the protection of Personal Information.

8.2 Information gathered by us is stored securely using several information security applications including firewalls. However, security is always relative, and we cannot guarantee that our security measures are absolute and cannot be breached. Data, which is transmitted over the internet, is inherently exposed to security risks or threats. Therefore, we cannot guarantee any security for such information in the course of transmission through the internet infrastructure.

8.3 If you click on a link to a third-party site or otherwise leave the Website, you will go to a website that is outside the purview of our control. Since we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. The use of Personal Information by such websites shall be governed by the privacy policies provided therein. Therefore, if you visit a third-party website that is linked to our Website, you should consult that website’s privacy policy before providing any Personal Information.

9. Grievance Redressal

9.1 Contact Us: Any questions, feedback, or clarifications with respect to this Policy, comments, or feedback can be sent at: manotsava@rohininilekaniphilanthropies.org

9.2 Grievance Redressal: In the event you have any complaints or grievances in respect of our processing of your Personal Information, such complaints or grievances can be sent by email to: manotsava@rohininilekaniphilanthropies.org

Any complaint or grievance raised by you must include the following information:

Your name and contact details: name, address, contact number and email address;
Description of the complaint or grievance in relation to which such complaint or grievance is made;
A statement under penalty of perjury that the information provided in the complaint or grievance is accurate; and
Your signature.

We shall provide a response to any complaint or grievance received within fifteen (15) business days of the receipt of the complaint or grievance unless a shorter period is prescribed under law.

10. Financial and Legal Provisions

10.1 Change of Control: In the event that ownership or control of the Website was to change, your Personal Information may be shared, disclosed, or transferred. You hereby grant consent and permission to us for disclosure and transfer of Personal Information to such third parties. It is clarified that such third parties shall be bound by the terms of this Agreement in respect of the processing of your Personal Information. Any processing of Personal Data inconsistent with the terms of this Policy, shall only be undertaken with your prior consent.

10.2 Limitation of Liability: This Policy is only a description of the RNPF’s operation regarding your Personal Information. We reserve the right to change this Policy at any time without giving you prior notice.

RNPF DOES NOT WARRANT THAT ITS WEBSITE, ITS SERVERS, OR EMAILS SENT BY IT OR ON ITS BEHALF ARE VIRUS FREE. RNPF WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS WEBSITE, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

IN THE EVENT OF ANY PERSONAL INFORMATION BREACH, WE SHALL INFORM THE AFFECTED USERS IN THE MANNER PRESCRIBED UNDER APPLICABLE LAW.

10.3 Children: Our Website is intended for a general audience. If you are a child under the age of 18 and are interested in registering for the Event, please request your parent or legal guardian to register with us through the Form. Any use of the Website or any of its features by a child under the age of 18 must be with the supervision of a parent or legal guardian. We do not contact children under the age of 18 for any purposes without their parent’s permission. We do not ask a child under the age of 18 for more Personal Information, as a condition of participation on the Website, than is reasonably necessary to participate in a given activity on our Website.

10.4 Applicable Law and Jurisdiction: This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Bengaluru, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.